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Etisalat

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2.75
Average: 2.8 (16 votes)
Etisalat enable people to reach each other, businesses to find new markets and everyone to fulfil their potential. Across the UAE, we provide telephone, TV and Internet services for everyone, and much more for businesses.

Unhappy over data charges

Looking at how best to optimise my mobile phone bills, I found that a large part was due to data charges. On investigation I found that Etisalat's charges are extremely high (I sync my email accounts) UNLESS you have a BlackBerry. Even though I had a new Smartphone which had cost several thousand Dirhams, and could run BlackBerry Connect, this was not enough - in order to access the BlackBerry charges (AED185 p.m. for unlimited data locally), I had to ditch my new smartphone and buy a BlackBerry. What a waste! Why doesn't Etisalat have a similar package for those of us not using BlackBerry?

Very active and positive company

Since I came to UAE and I found Etisalat is a superior and the only valid company here at this time, and I’m satisfying with all services produced by them. The next coming points are from my experience with Etisalat company:- 1- Networking is covering all UAE and rarely we face any problems in connection. Taking into consideration that we have 3 wasel lines. 2- Performance for dealing with any technical issues is very high and quality all the 24 hrs. 3- For land line (fixed line) they deal with it in professional way even if we shift to other home. It will not take more than one week to follow you. 4- Internet (DSL) Shamel is the one of the helpful way to connect the internet with fixed speed all the times. With safe filter to prevent any moral unwanted sites and with active firewall to save machines from viruses. 5- Way of payment is very easy by internet or by machines which is valid in all UAE (malls, banks, street,..etc.) which make you relax to pay in time. Also if not pay in time they have patient with you till you pay. 6- Variety of Services which are given by etisalat is amazing such as 181 inquiry for numbers , 700017000 to ask about any organization, weyak service, and continue of informing them with the new branches to offer services. So we can call them as very positive active company also not in UAE only but world wide.

Never buy an iPhone from Etisalat

I just recieved an iPhone as a gift for my birthday, it is indeed one of the best phones I have ever used, none the less I wanted to get the whole lot out of it by subscribing to the packages offered by Etisalat. I did not hesitate and I called the customer support (101) and asked on how can I subscribe, they told me all about the prices that made me wonder and think, the prices they had in the showrooms are different and way cheaper so I asked why is that? they said your iPhone is a gift and so based on that it comes with a SIM card that should be used with it and you have to sign a contract, and I am kidding you not, the representetive told me sell your iPhone and get a new one from Etisalat in order to get the same prices, I told him but this is a gift and it is an Etisalat iPhone and I told him ill sign the contract he said no you have to buy a new one, I called again and the response was still the same. so, if you are thinking of buying an iPhone as a gift I Suggest you buy an Ordinary one from other shops because it will be around 40% cheaper than that in Etisalat and knowing that if you want to subscribe for the data packages will cost 460AED for the unlimited plan. which is 10GB per month. Other reviews about my experience with etisalat is comming soon.

I made a good deal...

I made a good deal with Etisalate when I bought my sim card from costomers service of Etisalate in Carrefour, they gave me a free mobile Sony Ericson that I am using to receive text messages from back home, and listen to the radio.